Hotel Pension Dafna, Berlin

Goedkope accomodatie in een leuke buurt in Berlijn. Aan de overkant allerlei leuke restaurantjes. Alleen bij aankomst geen personeel aanwezig, we konden ook niet binnenkomen. Hebben 20 minuten moeten wachten voor we in onze kamer konden met een sleutel die verstopt was onder een deurmat! Verder was het personeel erg vriendelijk. Diesen Gästekommentar übersetzen

when i arrived at 12.00pm, the room was not ready but he has already given 2 rooms to other people who came earlier thatn me, the owner asked me to come back at 14pm, and he said that he would prepare the room for me... but when i arrived, the reception was already closed and i met the owner when he was walking on the street. I asked him what is happening to my room, why he closed the reception because i left my lugage there to wait for the room prepared.. he just said i am sorry, that there is no room for you.. that's very unprofessional.. he recommended me another hotel that he said that he is also the owner of the hotel and he said that he has called the hotel and provide the room for me.... but he gave me a fake address as after hour and hour i could not find the hotel that he said... when i found the hotel that he mentioned, i asked the staff of the hotel whether they have relation with hotel pension dafna.. they said, they do not have any relation, they do not know the staff or owner of the hotel persion dafna and they have nothing to do with the hotel pension dafna and the owner of the hotel pension dafna had never called them to tell that i would arrive stay in their hotel. it means the owner of pension dafna had told a lie to me. it was my first time to Berlin and the owner of the hotel gave me a very bad impression with his lies and fakes stories. at the end i had to stay in other hotel without reservation and no relation with Berlin30... I would like to get my deposit booking payment to be paid back to me or I have lost the booking deposit that i paid to your website because i never stay in the hotel pension dafna. the owner of this hotel has given me so much trouble on the day i arrive for my vacation in Berlin.. it is not acceptable... I have been working in the hosptality bussiness and the hotel pension dafna has the staff or the owner who is not professional at all... it made very upset because of this trouble because i have booked this hotel via berlin30 long time ago before i arrive to Berlin... but they just said they do not have room for me. if they do not have a room, they should tell me before and do not need to promise me to prepare the room and come back after the room prepared... it feels like a game. all I can recommend, you must stop making cooperation with this hotel otherwise the experience that had happened to me will happen to other people. it is really shit place and shit owner Diesen Gästekommentar übersetzen

Arrivée à l'hôtel à l'heure convenue(fin d'après midi). Nous n'avons trouvé personne à la réception. Aucun numéros ne répondaient. Un numéro était même inexistant!!! Diesen Gästekommentar übersetzen

L'alloggio corrispondeva esattamente alla descrizione, pulito semplice ma decoroso. Il bagno era privato ma nel corridoio, non troppo lontano dalla camera. La posizione era ottima, a poche centinaia di metri dalla linea della metropolitana U4 (Victoria-Luise-Platz), e dal famoso centro commercile KA DE WE!! L'unica nota negativa riguarda il personale, a mio parere alquanto assente e un pò "improvvisato". Comunque, dato il prezzo davvero eccezionale, si tratta di un indirizzo valido per chi viaggia low budget. Diesen Gästekommentar übersetzen

Staff is rarely present, confusion with reservations, guests not attended Diesen Gästekommentar übersetzen